Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • The Help Center section incorporated into InterNEXT Web Hosting’s Web Hosting Control Panel offers a collection of help articles and commonly asked questions. Aimed toward solving any common problem that you might possibly encounter, they are compiled by our support team of well–trained technicians.

  • Top quality support service

  • How–To Videos

  • We have compiled a selection of how–to video tutorials that detailedly show how to rectify a typical issue connected with your Linux web hosting packages account. You will find the instructional video clips in the Help Center.

  • Intuitive help center

  • A 1–Hour Response Time Guarantee

  • All semi–dedicated servers are backed up by a 24x7x365 customer care service and feature a 60–minute response time guarantee. Our experienced technicians will be online for you 24–7 and will settle any problem that you could run into within less than sixty minutes after the customer support ticket submission. In most instances, an answer will be given to you within 20 minutes.