A 99.9% Server Uptime
Our web hosting system is based on a reliable, top–of–the–line hardware architecture and a significantly modified variation of Linux. That is why, regardless of what your site is, or how many visitors you’ve got, or even if there is a DoS attack, our machines will remain up and your websites will remain online.
Our Linux web hosting packages packages feature a 99.9% server uptime guarantee. And no matter which datacenter you pick, our uptime guarantee stays the same.
A 99.9% Network Uptime
Aside from our cloud hosting platform, we’ve also built our own internal network in all our datacenters. Everything is based on top–class hardware elements provided by Juniper. And on each and every router, we have installed a firewall with a complex algorithm to successfully sift all fishy requests.
Because of this, in each of our data center facilities – in our USA located datacenter, in our United Kingdom located datacenter, in our Finland located datacenter, in our East Europe located datacenter as well as in our Australia located datacenter, you will take advantage of a 99.9% network uptime guarantee. And this guarantee is valid with all web hosting packages in each and every datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. In case you’re not delighted by our hosting services, or if you consider them insufficient, or if you decide that you should use a Linux VPS hosting packages instead of a cloud hosting package – we will give you a refund, no questions asked.
All domain name registrations are nonrefundable, but you’ll continue to maintain complete control over your domains even when you delete your account with us.
24/7 Technical Support
If you happen to have a hosting firm, your tech support engineers are of chief importance. Because of this, we have diligently chosen a highly knowledgeable group of technicians, each with lots of years of expertise behind his back. Thanks to them, our company offers 24x7 support with all our web hosting services.
And not just that, our company offers a 1–hour response time guarantee. All technical support tickets are responded to within sixty minutes and our average response time is less than twenty minutes!