A live chat is a real-time way of communication between a web hosting provider's support team and its clients. It's a very efficient method to receive some info about the web hosting services or have some problem resolved since you're speaking with a live representative. The benefits of using a live chat service instead of calling or opening a ticket are the smaller chance of mistakes at the time you exchange information like usernames or domain names, the more rapid response time since the communication is real-time plus the fact that you do not have to stay on the chat constantly - you'll be able to do another thing while the agent investigates the issue involved. What's more, you're able to connect with a live chat room from any kind of computer that's connected to the world wide web, avoiding the phone charges that you will need to pay if you're calling to another country.
Live Chat Support in Web Hosting
As part of the support services that we supply for all of our Linux web hosting packages, we have live chat support that is available twenty-four seven, even on holidays. You can get in touch with us no matter if you already own an account or not, because we will assist you with pretty much anything, ranging from giving you common information about our services in case you aren't our client yet and you are interested in purchasing one of our plans, to helping you with creating an email account in an email client. Some issues are more technical and time-consuming, so you will have to take advantage of the ticketing system that is incorporated into our Hepsia web hosting Control Panel, but we can save you precious time and help you in real time on the live chat for various things.
Live Chat Support in Semi-dedicated Hosting
Using the live chat support service that we provide with our Linux semi-dedicated packages, you'll be able to find the replies for any questions you may have or have various problems resolved instantly. The chat service is available each and every day, so you'll be able to get in touch with a representative even on weekends and holidays. In the event that you are unsure which plan would be better for your web sites or if our outstanding cloud hosting platform matches some system requirements, you can come on our live chat before you purchase anything. If you are a present customer, you can find more information about account settings, billing issues and a variety of common technical problems you may experience, for instance if you cannot set up an email account in a client on your PC. Our live chat can save you a considerable amount of time no matter where you are or when you get in touch with us.