Even though the web hosting service supplied by the different companies is more or less the same, each provider has their own platform with its own tweaks and ways to accomplish particular procedures. That is the reason why, an in-depth knowledge base will be truly useful both for people with little or no prior experience and for technically capable users who will eventually learn how specific procedures are accomplished, but will waste some time in the meantime. The objective of such a knowledge base is to make the hosting service fast and simple to use, sparing users plenty of time and energy. The consequence is more satisfied clients, as they can quickly find the information they’re seeking, and less work for the client support engineers, because usually most of the inquiries and issues that customers have got are already described in the knowledge base. In case the articles themselves are adequately written and encompass more things, you’ll be able to get to know more not only about your own account, but also about the web hosting service as a whole.
Extensive Online Documentation in Web Hosting
If you buy a web hosting plan through us, you’ll gain access to our detailed online documentation where you will find information on virtually everything related to our hosting plans. The topics vary from how to create an email account on your cellular phone, to how to do various things using an .htaccess config file. The articles themselves are written in a simple-to-comprehend way and feature comprehensive instructions on how to complete a given operation inside your Hepsia hosting Control Panel. You can also find information that is not directly related to Hepsia, for instance one that concerns software applications on your PC. The whole list of articles will be located in the Control Panel’s Help section, but those that are relevant to a specific Control Panel section can be accessed on the spot. Given the fact that we have covered as many topics as possible, you’ll be able to find out virtually everything related to your account.
Extensive Online Documentation in Semi-dedicated Hosting
Our company’s semi-dedicated servers offer a rich article library where you can find any info that you may need about our hosting services or about the Hepsia hosting Control Panel that we’re using. We have prepared it on the basis of the feedback that we’ve received from our clients throughout the years and, as a result, our articles touch on particular problems that you could face and present the fastest means of recovering them, for instance getting an HTTP 500 error message or not being able to send email messages from your desktop PC although you have the correct outgoing mail server settings. The articles are available in each single section of the Control Panel and you can check them at any given moment. They can help you expand your knowledge not only about our services, but also about the web hosting service as a whole, as they offer step-by-step guidelines and general information such as what cron jobs or file permissions are.